How do I go about requesting a refund for an invoice?

Requests for refunds should be submitted through We just ask that you supply the following information in your original request so that we can ensure that the refund is processed properly. 

Invoice Number: 

Refund Type (Full Refund of the whole Invoice, or Partial Refund of the Invoice): 

Item(s) and/or service(s) and how much is to be Refunded for each (only necessary for Partial Refunds):

Reason for Refund (choose one): 

  •       Duplicate
  •       Fraudulent
  •       Requested by Bidder
  •       Other (if you choose “other” then please give a brief description)

Reminder: LiveAuctioneers can only remit refunds for Invoices that were paid via LivePayments.

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