How do I go about requesting a refund for an invoice?

Requests for refunds should be submitted through support@liveauctioneers.com. We just ask that you supply the following information in your original request so that we can ensure that the refund is processed properly. 

Invoice Number: 

Refund Type (Full Refund of the whole Invoice, or Partial Refund of the Invoice): 

Item(s) and/or service(s) and how much is to be Refunded for each (only necessary for Partial Refunds):

Reason for Refund (choose one): 

•       Duplicate
•       Fraudulent
•       Requested by Bidder
•       Other (if you choose “other” then please give a brief description)

Reminder: LiveAuctioneers can only remit refunds for Invoices that were paid via LivePayments.