How do I go about requesting a refund for an invoice?

Requests for refunds should be submitted to support@liveauctioneers.com. We ask that you supply the following information in your original request so that we can ensure that the refund is processed properly.

Invoice Number: 

Refund Type (Full Refund of the whole Invoice, or Partial Refund of the Invoice): 

       For Partial Refunds—Item(s) and/or service(s) and how much is to be refunded for each: 

Reason for Refund (choose one):

•       Duplicate
•       Fraudulent
•       Requested by Bidder
•       Sale Cancellation
•       Received direct payment from the bidder (in-house payment)
•       Other (if you choose “other” then please give a brief description)

Lastly, please specify if you would like the lot(s) removed from the EOA.

Reminder: LiveAuctioneers can only remit refunds for invoices that were paid via LivePayments.