Marking an Invoice as Paid – LiveAuctioneers Admin

Invoices are automatically marked as paid when bidders have paid via LivePayments (available to US sellers). For payment methods available to international sellers, please click here.

Any invoices paid using any other payment method will need to be manually marked as Paid by following the steps below.

On your Invoices page, under the Paid column:

Invoices that are paid off-platform will have a "$" icon.
Invoices that are paid through LivePayments will have a "live" icon.

Important to Note:

Invoices must be paid either entirely via LivePayments, or entirely off-platform. It is not possible to use both on one invoice
- For sales enabled with LivePayments: Once a payment has been manually entered on the invoice, the remaining balance cannot be paid via LiveAuctioneers checkout
The Online Payments Fee (processing fee for credit card payments) is automatically removed when the full off-platform payment is added to the invoice
Marking an invoice as fully paid cannot be undone. If you accidentally mark an invoice as fully paid and need to undo it, please contact our Support team.

If you are on the latest version of invoices:

Adding an off-platform payment, such as cash, wire, check, or any other payment method that isn't LivePayments is easier than ever!

Simply click on the invoice from the Invoices page, enter the payment amount in the Payment Received off-platform field, and click on Save. You can record partial payments or the full payment.

After the full amount has been added to the invoice, the Estimated Balance Due will be 0.00 and this will automatically adjust the invoice as fully Paid. You will see a timestamp for when the amount was added:

Another way to mark an invoice as paid in full is by clicking on the Paid checkbox near the top-right corner of the invoice. You will be prompted to confirm if you collected sales tax in the total off-platform payment. Note: ATG is not responsible for sales tax accuracy or tax obligations: