Contact Information

1 888 600 BIDS

Outside USA: +001 646 429 1992


1 - Bidder Support

2 - Auction House Support

  1. Sales Team
  2. Client Support
  3. Finance Team
    1. LivePayments Help
    2. Sales Tax Help
    3. General Finance & Billing
  4. Marketing Department
  5. Public Relations

3 - Sales Team

4 - Jasper52 bidder team

6 - Auction House Emergency Line*

# - Dial by name directory

*If you are in the middle of an auction and need emergency assistance, please dial extension (6) for our 24/7 emergency support member.

Email Directory: 


  • Support Hours: Monday - Friday 9:00AM - 6:00PM ET
  • Live Chat Hours: Monday - Friday 9:00AM - 6:00PM ET
    • Note: Sales, Billing, and Advertising departments are all also available during normal office hours Monday - Friday 9:00AM - 6:00PM ET.
  • Emergency Support (during your live auction): 24/hours 7/days a week

*The Emergency line is available 24/7 for assistance during auctions for which live bidding is currently in progress only. Calls for other reasons made on this particular extension will be asked to call the main support number or email and will be assisted during normal office hours.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.