Post-Auction
- What is Live.Payments?
- How to Invoice Bidders
- How to File a Dispute on a Non-Paying Bidder
- Adding Buy Now & Make An Offer To Your Auctions
- I need to remove an item from my auction EOA. How can I do this?
- Viewing the Auction Transcript
- Do you have a process in vetting bidders to prevent fraudulent activity?
- Resolving/Removing a Dispute
- A bidder with card on file won a lot but has not paid. Can I charge the credit card on file?
- I refunded a bidder for an item. Can you change the sale price of the item?
- Can I add additional lots to a bidder's invoice after the sale is over?
- Shipping & Delivery - Last-mile strategies to retain high-value bidders
- We have an online bidder claiming they won a lot, but we have a floor bidder that won. How do we determine who actually won?
- Review Post-Auction Statistics
- Update Hammer Prices
- I have a bidder that won a lot but lives outside the U.S., and I do not ship outside the U.S. What should I do next?
- I opened a dispute on the bidder, but now I want to remove the item from my EOA. Can I do this without removing the dispute?
- How long does it take for an item to be removed from an EOA report?
- I accidentally filed a dispute on a bidder. How can I correct this and remove the dispute?
- How To Contact the Underbidder