Download the FileZilla program and install it on your computer. https://filezilla-project.org/download.php?type=client
Once FileZilla is opened, we will need to set up a connection with LiveAuctioneers’ servers.
Open the FileZilla program and go to File > Site Manager > New Site
Give your connection a name (LiveAuctioneers, for example) and add the following information:
Host: client_ftp.liveauctioneers.com
Protocol: FTP - File Transfer Protocol
Encryption: Use explicit FTP over TLS if available
Logon Type: Normal
User: Please use your LiveAuctioneers username
Password: Please use your LiveAuctioneers password
Click Connect
When you have connected successfully, the top section of the screen should display "Status: Directory listing of “/” successful".
The screen is divided into two sections:
Local Site (left): These are files on your computer.
Remote Site (right): This is the LiveAuctioneers server. We can access whatever you put here.
Start the transfer by finding the file on your computer (local site), then drag-and-dropping it into the LiveAuctioneers server (remote site). You will see the transfer take place at the bottom section of the screen.
Email the Support team at support@liveauctioneers.com to let us know when you have made the transfer!