These articles and details refer to auctions created in GAP Toolbox and listed on ATG White Label and other GAP marketplaces. GAP Toolbox login details are required to access the articles listed below.
- For auctions created with ATG XL and cross listed from outside of GAP Toolbox, please refer to the applicable how-to guides in the relevant support area.
| Auction creation | |
| How to create an auction. | > |
| Catalog upload - Live. | > |
| Catalog upload - Timed. | > |
| Uploading and managing images. | > |
| An error occured when uploading my catalog. | > |
| Auction management | |
| Adding a hero image to your auction. | > |
| Manually adding categories to items. | > |
| Categorization tool. | > |
| Editing a lot. | > |
| How to add a single lot. | > |
| How to delete a lot. | > |
| Increment tables. |
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| Auction approval. | > |
| How to upload a video to your catalog. | > |
| Lot locations. | > |
| Managing your Selling Order/Sequence Numbers. | > |
| How to link auctions. | > |
| Live auctions | |
| Operator App. | > |
| Auctioneer screen troubleshooting. | > |
| New custom slideshow. | > |
| Editor – Custom slideshow. | > |
| What is competitive bidding? | > |
| Viewing placed competitive bids. | > |
| Timed auctions | |
| Setting the lot end times. | > |
| Amending the end date a time of a timed auction. | > |
| Quick Bidding: What is it and how does it work. | > |
| Removing Bids during a Timed Auction. | > |
| Timed auction (real-time) dashboard. | > |
| Bidder management | |
| Managing bidders. | > |
| Automatic approval rules. | > |
| Approving/Declining Bidders. | > |
| Pending bids. | > |
| Managing International Bidder Approval. | > |
| Post-auction | |
| Closing an auction. | > |
| Post Sale Process (Live Results/Exporting Winners). | > |
| Submitting an auction. | > |
| Payment requests. | > |
| Reconciliation. | > |
| Auction dashboard. | > |
| Viewing the bidding history of a lot. | > |
| Account management | |
| Managing Toolbox Users. | > |
| GAP Toolbox Settings. | > |
| Saving Terms & Conditions. | > |
| Adding a Logo. | > |
| How to reset a GAP Toolbox password. | > |
| Cross listing timed auctions to my ATG White Label | |
| From AuctionBuilder Proxibid. | > |
| From LiveAuctioneers. | > |