This article describes the Favorite Bidders List and various methods, both manual and automatic, for adding bidders to that list.
This article contains the following sections:
- About Favorite Bidders
- Access/Review Your Favorite Bidders List
- Options for Adding to the Favorite Bidders List
About Favorite Bidders
Favorite Bidders are managed through your Bidder Dashboard and encompass bidders you’ve approved in the past. You can choose to grow your Favorite Bidders list by enabling any or all of the following options:
When enabled, these options are a helpful way to use automation to grow your Favorite Bidders list.
Favorite Bidder Approval
All designated Favorite Bidders will be automatically approved upon registering for an upcoming sale, unless they have any Open disputes. Favorite Bidders with Open disputes will be added to the 'Pending' list and can be approved manually.
Access/Review Your Favorite Bidders List
You can view your Favorite Bidders list by following the steps below:
- From the Seller Dashboard, click on the Bidders tab and select Automation Settings.
- Click on the Favorite Bidders menu on the left side of the page.
- Scroll down to see the total number of bidders on the Favorite Bidders list as well as a list of those bidders.
- The longer the list gets, the longer it may take to load.
Remove Bidders from the Favorite List
You can remove individual bidders from the list by clicking the Remove button to the right of their name.
You can remove bidders in bulk by checking the box to the left of each applicable bidder and then clicking the Remove button at the top of the list.
A confirmation message will appear in the top right corner of the page when a bidder is successfully removed.
Options for Adding to the Favorite Bidders List
Favorite Bidder Recommendations
Enabling this option will automatically add bidders to your Favorite Bidders list who meet the qualifications below:
- They have been approved by you previously.
- They have successfully completed at least one transaction with you.
- They have never had a dispute with you.
This will apply to bidders who are currently registered to one of your auctions, and those who register in the future.
To enable this option, navigate to your Favorite Bidders list and click the Apply button under the Favorite Bidder Recommendations section at the top of the page. A pop-up window will open. Click the Confirm button to save the update.
To disable this option, click the Edit link to the right of the Favorite Bidder Recommendations section and click the Confirm button in the pop-up window.
Favorite Button
This option can be used to manually designate individual or multiple bidders as Favorite Bidders. Click the Star icon to the left of a bidder's name on the Bidder Dashboard to add them to your Favorite Bidders list (a Yellow Star indicates the bidder has already been added to the Favorite Bidders list). This Star icon can also be found on the Bidder's Profile.
To add multiple bidders at once, check the box to the left of each applicable bidder and then click on the Star icon that appears at the bottom of the page.
- Clicking the Star icon again will remove the bidder from the Favorite Bidder list.
You can also manually add bidders to your Favorite Bidders list by entering their email address or username. To do so, navigate to your Favorite Bidders list and enter the bidder's username or email address into the field in the Add Bidders Individually section and click the Add to Favorites button.
Adding bidders to your Favorite Bidders list will prompt a confirmation pop-up in the upper right-hand corner of your screen.
Copy Previously Approved Bidders
Enabling this option adds any bidders that you have approved in the past to your Favorite Bidders list. This will apply to bidders with current registrations, those who register in the future, and those with past registrations.
To enable this option, navigate to your Favorite Bidders list and click the Apply button under the Copy All Previously Approved Bidders section at the top of the page. A pop-up window will open. Click the Confirm button to save the update. Please allow up to 24 hours for this copy process to complete.
Classic Dashboard Users:
This is an improved version of the “copy bidders” function found in the classic dashboard.
If you are actively using the "copy bidders" function on the Classic dashboard, we can move all of these bidders onto your Favorite Bidders list:
- Moving forward, if a bidder on this list registers for your sale, they will be automatically approved.
- Registering bidders will be sent all notifications pertaining to your auctions, including approval notices. Previously, under the classic version, copied bidders were not automatically notified.
- On the “My Auctions” page, bidders will see only the sales they actively registered for. This will help bidders easily find your auctions and reduce the amount of irrelevant content that would otherwise impede visibility of your sales.
- Now, instead of copying bidders for every sale, you can enable this feature once and your Favorite Bidders List will grow as you approve bidders and hold sales.
- The number of bidders on your Favorite Bidders List can be found by clicking Automatically Approve > Favorite Bidders from the “Bidder” tab.