Automatically approve qualified bidders, so they can start bidding faster.

New! LiveAuctioneers now automatically approves trusted bidders as soon as they view an item.

In this article:

• Why auto-approve bidders
• How auto-approvals benefits bidders
• When are bidders auto-approved?
• FAQ
• Setting up Auto-Approvals for Trusted Bidders

Why auto-approve bidders

Streamline the bidding process by automatically approving bidders who meet your pre-defined criteria.

Benefits for auction houses

• Increase bids by up to 10%.

Auction houses that auto-approve bidders drive up competition and hammer prices.

• Better understand your audience

Know who’s interested in your auction, even if they haven’t registered yet.

• Streamline bidding

Empower trusted bidders to place bid faster.

• Do less admin work.

Eliminate manual approvals for trusted bidders. Auto-approvals work within your existing approval settings.

How auto-approvals benefits bidders

• Bidders meeting your auction house's auto-approval criteria are instantly approved.
• Approved bidders can place bids immediately, without manual registration.

When are bidders auto-approved?

• When a bidder views an item page, the system automatically verifies if they meet your auction house's approval criteria.
• If eligible, the bidder is immediately approved.
• The bidder receives an on-screen confirmation message, encouraging them to bid.
• A registration email is sent only when the bidder saves or places a bid on an item.

FAQ

• What are the criteria for auto-approving trusted bidders?
  You can set criteria according to your needs.
  
  Automatically approve bidders if any or all of the following conditions are met:
  • You’ve previously approved this bidder
  • This bidder has been approved for at least X auctions
  • This bidder has won at least X items
  • This bidder has spent $X
  • This bidder has a verified credit card on file
  • This bidder is likely approved through Live Approvals
    
    
• How do I identify auto-approved bidders?

You’ll see all auto-approved bidders in the bidder management system.

If bidders were approved before they saved an item or placed a bid, you’ll see a message letting you know: “This bidder has met your criteria to be auto-approved for your auction.  Status: They have viewed one of your items. Their personal information will be shared once they save or bid on an item.”

To protect bidder privacy, you will only be able to see their physical address and phone number once they’ve saved an item or placed a bid.

• What bidder information is visible?
  • All approved bidders are visible within the bidder management system.
  • Until a bidder saves or places a bid, some personal information (e.g. physical address and phone number) will be hidden. This protects the bidders’ privacy, while still allowing them to participate quickly. Once they save or bid, all information will be available.

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Setting up Auto-Approvals for Trusted Bidders

To configure auto-approval criteria, navigate to the bidder management system. Learn more