Creating an Announcement

This article describes how to share updates with your bidders via announcements.

This article contains the following sections:

• About Announcements
• Creating an Announcement
• Editing Announcements

About Announcements

The free Announcements feature can be used to share important updates with your bidders through your item listings on the LiveAuctioneers website and mobile app. 

Announcements will appear under the 'Shipping & Auction Policies' section under each item listing.

You also have the option to email your announcement to your registered bidders. Your announcement will be delivered through the LiveAuctioneers messaging system, where bidders can reply. It will also be sent to the email address they have on file.

Example of an emailed announcement.

Important: Use of the Announcement feature to unnecessarily email bidders or otherwise spam accounts will result in the removal of this feature from your account, or potentially further restriction of your account privileges.

Creating an Announcement

Under the 'Announcements' section of the Marketing page, you can create new announcements and remove active announcements.

1. To create an announcement, click on the Marketing tab from your Seller Dashboard.
2. Click the Create Announcement button. 
   • A pop-up window will open.
3. In the pop-up window, use the Select Auction drop-down to select an upcoming sale.
   • Announcements are only available for sales that have been published, and cannot be sent for sales that have ended.
4. Enter a Title (up to 40 characters) for the announcement. 
   • The title will appear on your item listings and at the top of the announcement email that your bidders receive.
5. Use the Announcement field to enter the body (up to 2,000 characters) of your announcement.
   • This text will appear when clicking the Read Announcement link on your item listings and in the body of the announcement email that your bidders receive.
6. If you'd like to send your announcement as an email to bidders registered for your selected auction, check the Send an email to my registered bidders box. If checked, your announcement will be delivered through the LiveAuctioneers messaging system and it will also be sent to the email address they have on file.

Example:

Editing Announcements

There is not a way to edit or repeal an emailed announcement that has already been sent.

You can update the announcement that appears on your item listings by removing the existing announcement and creating a new announcement.

If you would like to edit an existing announcement without sending your registered bidders another email, you can remove your existing announcement and create a new one, leaving Send an email to my registered bidders box unchecked.

Removing Announcements

You can remove an announcement by clicking the Remove link to the right of the applicable announcement on the Marketing page.