Learn how to simplify your shipping workflow with LiveAuctioneers. These videos walk you through packaging inventory, editing shipping details, and using eLabels—saving you time and reducing post-sale errors.
1. Manage Packaging Inventory
Learn how to add, update, and organize your packaging inventory so you can quickly apply the right box or envelope to each lot.
Key Features Covered:
- Add new packaging options
- Set dimensions and box names
- Control the price of packaging inventory
Tip: Keeping your packaging list up to date helps speed up label generation and ensures accurate shipping rates.
2. Create & Use eLabels
This video walks you through how LiveAuctioneers eLabel works
What You’ll Learn:
- How to generate an eLabel
- Selecting the correct packaging and service
- Previewing cost before printing
- Downloading and attaching the label
Reminder: eLabels purchased through the platform are automatically tracked, helping keep your buyers informed.
3. Edit a Shipping Label
Mistakes happen—this video shows how easy it is to edit a label if the wrong packaging, address, or method was selected.
Edit Options Include:
- Changing package size or weight
- Switching carriers or service levels
- Updating recipient address
- Canceling and reissuing a label
Note: You can edit labels before they are scanned by the carrier.
4. Change Shipping Method After Purchase
Need to upgrade a buyer to faster shipping or accommodate a special request? This video shows you how to change the shipping method on an order.
Steps Covered:
- Accessing the order details
- Reviewing available shipping methods
- Making changes and notifying the buyer
Pro Tip: Always confirm changes with the buyer if there’s an additional cost involved.
Need Help?
If you have questions about shipping workflows or run into any issues, please reach out to our support team at support@liveauctioneers.com.