To provide a seamless online purchasing experience, shipping costs are automatically included in Autopay when specific conditions are met.
When are shipping costs automatically included in Autopay?
Leveraging data from thousands of auction purchases made daily on LiveAuctioneers, we automatically include shipping costs when bidders are most likely to expect shipping in their purchase. These optimal order conditions are based on many factors, including distance, shipping cost, and item value. When conditions are met, shipping costs will be automatically included in Autopay payment capture.
How will bidders be notified?
Throughout the auction process, bidders are informed that Autopay will attempt to charge their credit card on file. As always, our dedicated support team is available to answer all shipping-related inquiries from bidders and can be reached at packaging@liveauctioneers.com.
Bidders are notified in the following locations:
Absentee Bid modal:
You’ve Won email:
Invoice email:
Autopay Reminder email: